HR Advice 24/7

Get peace of mind with 24/7 HR advice from Citation. Our experts are always here to guide you through any HR challenges, day or night, so you can focus on running your business with confidence

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24/7 HR Advice with Citation

The Citation HR & Employment Law advice line provides businesses with 24/7 telephone support with any and all issues relating to HR & Employment Law, so you can have the peace of mind that you’re following best-practice HR legal advice, and spend more time focusing on what you do best. 

From handling disciplinaries and grievances to providing support during conflicts at work or tribunals, we’ve got you covered. Need guidance on managing sickness and absences or navigating probation periods? We’re here for that too!

We’re dedicated to providing tailored HR advice that fits your business needs, so you can tackle any workforce challenge with confidence, stay compliant and avoid costly fines.

HR compliance advice from qualified professionals

Our team of HR professionals and employment lawyers handle over 300 calls a day on our HR advice line from businesses in all industries HR support – from construction to care, manufacturing to nurseries. We make sure that we don’t just explain what you need to do – we also explain why you need to do it, so you always feel in control. If an issue is too complex to be handled over the phone, then, as a Citation client, you can also access on-site support, document checking, and much more.

Outsource your HR

Outsource your HR to Citation for expert support and tailored solutions for your business’ HR needs, freeing you to focus on growth with peace of mind.

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On-site support

We understand the value of in-person support, which is why our on-site HR services place an expert consultant by your side when you need it.

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Online Software

Stay organised with Atlas, our HR software solution. It’s loaded with time-saving tools to streamline tasks, track holidays, manage documents, and more.

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Our HR package

Our HR package has everything you need and more – expert advice, custom solutions, compliance support, document management, and a 24/7 advice line.

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Expert HR advice when you need it most

We’ve supported UK businesses like yours with our HR advice for almost 30 years.

• We’re cost-effective – our mission is to empower businesses and save them money, not tie them down, so we offer a range of HR solutions to fit your needs.
• We’re trusted within the industry – with almost 30 years of experience under our belts, we’ve built quite a reputation for providing quality HR advice for businesses.  You can read our customer stories here.

Our HR Advice guarantees

Discover the difference with Citation’s HR outsourcing. Our expert advisors stay one step ahead when it comes to employment law, simplifying complex issues into clear steps. We provide best-practice HR guidance, friendly support, and commercially tailored solutions that fit your business needs. Plus, gain access to comprehensive services beyond advice, including document support, employee handbooks, contracts, ongoing case management, and tribunal support.

• Access to knowledgeable advisors and up-to-date Employment Law – Our human resources advisors are experienced HR & Employment Law professionals who are on the ball with the latest changes in legislation and can advise you appropriately. 
• Able to break down complex issues into understandable actions – The law can often seem complicated and confusing. Our HR advisors are skilled in breaking down complex issues and providing understandable HR and Employment Law advice and actionable directions, so no issue feels too tricky to solve. 
• Advice on best-practice HR processes – Employing people can lead to various HR and employee relations issues. Our HR advisors help you to approach these issues fairly and consistently.
• Friendly and approachable – Handling HR issues can be stressful, and eats up a lot of your time. Our HR support team understands that these are difficult situations and offer support that is designed to reassure you and provide solutions.  
• Commercially aware – Sometimes the best-practice model doesn’t fit within your timescales or business model, so our HR & Employment Law advisors can also discuss the most suitable commercial options for you – and make you aware of the risks associated with them.
• Additional support and services – If you need further support beyond the employment law and HR advice line, you’ll also have access to services like document support, employee handbooks, contracts, ongoing case management, and support with tribunal claims.

The Client View

HR Advice FAQs

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