Credit Control Admin Assistant (12 month fixed term contract)

Credit Control Admin Assistant – 12 month Fixed Term Contract

Location: Hybrid – Wilmslow

Hours: Full time fixed contract

We are Citation – One of the UKs biggest providers of Health and Safety, HR, Employment Law and ISO Services to businesses. We don’t do micro-management – instead, we empower, support and innovate!

We are on the lookout for a Credit Control Admin Assistant to join our busy Credit Control team at our Head Office in Wilmslow.

Key duties will include:
• Point of contact with our Solicitors
• Providing copy contracts, invoices & VAT schedules as & when requested
• Processing name changes & deeds of novation
• Processing account/contract write off’s
• Compiling bi-monthly DCA report
• Re-instating & set up new direct debits
• Amending bank details on customer accounts
• Resolving customer queries
• Calculating settlement figures & processing settlement invoices
• Other ad hoc tasks as required

The Person:
• Basic Admin skills
• High level of attention to detail
• Experience of Microsoft Word, Excel, Outlook
• Professional attitude and persona
• Positive outlook
• Strong work ethic
• Able to prioritise workload
• Ability to communicate with clients and staff at all levels
• Generate and maintains solid working relationships with customers and colleagues

Here’s a taste of the perks we roll out for our extraordinary team members:

• 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
• Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
• Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
• Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
• Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
• Pawternity Leave: Welcoming a new furry friend? Enjoy a day off on us to give your new cat or dog the ultimate welcome home experience!
• Community Days: Looking to give back? Take a day off to volunteer and make a positive impact in your community or support your favourite charities.

Join us at Citation, where success comes with unbeatable perks and a culture that truly celebrates your achievements!