Wilmslow Glass

Wilmslow Glass is a private, family-run business based in Wilmslow. They provide and install UPVC windows, doors and conservatories across Cheshire, and place great importance on employee wellbeing.

Their challenge

As they started to grow, they soon realised they needed to start implementing legal documents – like contracts of employment, to keep them compliant should they face any employee issues.

As is the problem for many businesses, this requires a level of time and experience that Wilmslow Glass simply didn’t have in-house. To task their management team with the job didn’t make sense – their time was needed elsewhere to help grow the business further, so they looked for external help.

Enter Citation

Wilmslow Glass reached out to us and asked us to review their current Employment Law systems – so we did just that.

One of our expert HR & Employment Law consultants visited their premises to inspect the procedures they were using, and provided all employees with contracts of employment and employee handbooks bespoke to their business.

As soon as they signed up with us, we gave all of their management team access to our 24/7 Employment Law advice line, so that we were only ever a phone call away.

We also set them up on our online management platform – Atlas – so that they could start streamlining their holiday request, sickness absence and training processes – to name just a few.

Doubling up

After an accident on-site, Wilmslow Glass later took out our Health & Safety service too.

We sent an experienced Health & Safety consultant out to their site to conduct a comprehensive inspection report, identify any gaps in their current Health & Safety processes and put together a list of recommendations.

Similar to our HR & Employment Law service, we gave them access to a 24/7 Health & Safety helpline, and granted them access to Atlas’ Health & Safety offerings.

How we helped

Gaynor Thomas, Business Development Manager at Wilmslow Glass, spoke of our services:

“Before we took on Citation we had very little documentation in place with regards to Employment Law and Health & Safety. The experts from Citation came in and implemented all the legal documentation we needed to be fully compliant, leaving us to do what we do best – run our business!

“The online systems provided are easy to use and are particularly useful when it comes to saving time.”