FAQ: Experts by Experience

Experts by Experience are people who have personal experience of caring for someone who uses health, mental health or social care services.

They work collaboratively with CQC inspectors and it’s their role to speak directly with the people who use your service.

What should and shouldn’t the Expert by Experience do during a CQC inspection? What happens after the inspection? How should they behave whilst visiting your care service? Download our FAQ to find out.